Your privacy matters to Patenti Technology Solution (OPC) Private Limited (hereinafter referred to as the
“Patenti”, “us,” “our”). This Privacy Policy (“Policy”) explains how we collect, process, use, share and
protect information about you. It also tells you how you can access and update your information and make
certain choices about how your information is used. It also describes practices for handling user
information collected in connection with the services rendered by this domain name www.patentitech.com
(“Website”). If we change our
privacy practices, we may update this Policy. If any changes are significant, we will let you know (for
example,
through the Patenti admin or by email).
This Policy has been framed in view of the Information Technology Act, 2000 read with Rule 4 of the
Information
Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules,
2011 and Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
Patenti and its affiliates are committed to protecting and respecting user privacy and providing with the
information, options, and choices necessary for you to control how we use your information. This privacy
policy
describes how the Website collects and uses personal information to provide services operated by or on
behalf of
the Website. This policy applies to users of our Website. By accessing our Website, you understand and agree
to
the collection, use, sharing and processing of Personal Information. If you provide Patenti with Personal
Information about someone else, you confirm that they are aware that you have provided their information and
that they consent to Patenti’s use of their information according to this Policy. This Policy applies to all
the current
and former visitors, users and others who access this Website.
If you have questions about this Policy, please contact us through email address provided on our Website.
Users
include the following: (i) visitors of the Website who avail any and/or all services and (ii) third party
partners/vendors as determined from time to time.
TABLE OF CONTENT
- SCOPE
- This Policy is an electronic record in the form of an electronic contract formed under the
applicable law.
This Policy does not require any physical, electronic or digital signature.
- By accessing or using the Website or otherwise giving us your information, you undertake that you
have
the capacity to enter into a legally binding contract vide this Policy, which constitutes a legally
binding
document between you and Patenti under the applicable law, in particular, the Indian Contract Act,
1872.
- Patenti will collect and process your personal and third-party data carefully, only for the purposes
described in this Policy and only to the extent necessary as defined herein and within the scope of
the
applicable legal regulations.
- This Policy seeks to ensure that any personal information or third-party information handled by
Patenti
is managed in a way that is ethical, compliant and adheres to best industry practices.
- Please read the terms and conditions of this Policy carefully, before accessing or using this
Website. By
accessing or using the Website including its services, you agree to the terms of this Policy. If you
are
accepting this Policy on behalf of another person or company or other legal entity, you represent
and
warrant that you have full authority to bind such person, company or legal entity to these terms. If
you
do not agree to this Policy and/or do not accept the Terms of Use, you shall not be eligible to use
our
Services.
- This Policy describes the types of information Patenti collects, why and how Patenti uses the
information,
with whom Patenti shares it, and the choices you can make about Patenti’s use of the information.
Patenti
also describes the measures Patenti takes to protect the security of the information and how you can
contact Patenti about its privacy practices.
- This Policy describes Patenti’s current data protection policies and practices and may be
amended/updated from time to time. Any changes to this Policy will become effective upon posting of
the revised Policy on the Website. It is recommended that you regularly check this Policy to apprise
yourself of any updates. Your continued use of Website or provision of data or information
thereafter
will imply your unconditional acceptance of such updates to this Policy.
- CONSENT
- By mere use of the Website, you expressly consent to Patenti’s use and disclosure of your Personal
Information, including ‘Sensitive Personal Data or Information’ (as defined under Rule 3 of the
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or
Information) Rules, 2011) and third-party information in accordance with this Policy. If you do not
agree
with the terms of this Policy, please do not use this Website. This Policy shall be deemed to be
incorporated into the ‘Terms of Use’ available at [●] of the Website and shall be read in addition
to the
Terms of Use.
- In order to avail any services on the Website, you may be using third-party information. You hereby
explicitly agree that you have obtained explicit written authorization and consent by way of
affixing the
signature, digital or physical, from all such subjects/individuals whose information you
verify/provide
data against in the format required by the applicable laws in force, from time to time and store the
same
in its custody basis such laws. You hereby represent and warrant that Patenti shall not be held
responsible,
liable or accountable in any manner or to any extent whatsoever, for your failure to perform
obligations
under this clause.
- TYPES OF INFORMATION
- Personal Information is defined as any information that relates to a natural person, which, either
directly
or indirectly, in combination with other information available or likely to be available with a body
corporate, is capable of identifying such person.
- Personal Information. Personal Information means any information that may be used to identify an
individual, including, but not limited to, the first and last names, physical temporary and personal
address,
telephone number, date of birth, age, gender, e-mail address or any other contact information, and
any
health information including hormonal health conditions, financial information including bank
account
details, credit/debit card details or such other payment information. Further, Sensitive Personal
Data or
Information (“SPDI”) of a person includes Personal Information about that person relating to:
passwords,
financial information (bank accounts, credit and debit cards or other payment instruments),
physicalinformation. Patenti limits the collection of Personal Information to that which is
necessary for its
intended purpose.
- Non-Personal Information. Non-personal information means information that does not specifically
identify an individual or business, but includes information from you, such as your browser type,
the
URL of the previous websites you visited, your Internet Service Provider (ISP), operating system and
your Internet Protocol (IP) address. Patenti may gather any non-personal information regarding how
many people visit this Website, the pages they visit, their IP address, and the type of browser they
used
while visiting the Website (hereinafter referred to as “Non-Personal Information”). Patenti may also
collect Non-Personal Information that you voluntarily provide, such as information included in
response
to a questionnaire or a survey conducted by Patenti.
Personal Information, SPDI, Non-Personal Information and any third-party information hereinafter shall be
referred to as “Information”.
- COLLECTION OF INFORMATION
- Patenti may collect information from you when you (i) register on the Website; (ii) update or change
personal details in your account; (iii) use the Website for any of the services being offered
thereon; (iv)
fill out the questionnaire called ‘Period Test’ on the Website; (v) participate in campaigns
conducted by
Patenti on the Website (if any); and (v) download or update software.
- You hereby acknowledge and agree that all Information is provided by you to Patenti voluntarily.
- Patenti may use cookies to monitor the Website usage including, without limitation, to provide
useful
features to simplify your experience when you return to the Website, like remembering your login id,
Personal Information and third-party information and to deliver relevant content based on your
preferences, usage patterns and location.
- Patenti may also collect Non-Personal Information based on your browsing activity and in relation to
your use or access to the Website like your browser type, your Internet Protocol (IP) address, your
Operating System, your prior search results etc., which may or may not be publicly accessible.
- Information collected by Patenti from a particular browser or device may be used with another
computer
or device that is linked to the browser or device on which such information was collected.
- You may use the Website without providing Patenti any Personal Information about yourself. However,
you may not be able to access certain services of the Websites in case you choose to do so.
- USE OF INFORMATION
Information collected by this Website will help informing the design and implementation of Website. The
Website may also use information provided by you to operate and improve the functionality of the
Website.
Apart from this, Information collected/provided will be used to take steps in order to enter into any
contract
or carry out service obligations arising from any contract entered into between you and us,
administering
your account within the Website, verification of any financial transactions being carried out in
relation to
payments made through the Website.
- Patenti may also use the Information you provide to fulfil your requests for the products and
services
offered on the Website, to respond to your inquiries about our offerings, and to offer you other
products
or services that Patenti believes may be of interest to you.
- Patenti uses the Information about others to enable it to procure information about them. From time
to
time, Patenti may also use this Information to offer its products, programs, or services to them.
- Patenti may use the Information to monitor your use of the services and may review and analyse the
Information provided by you to provide you with customized service.
- Patenti may use your Non-Personal Information for internal business purposes, such as data analysis,
research, developing new products and/or features, enhancing and improving existing products and
services and identifying usage trends.Patenti may also use your Information for measuring or
understanding the effectiveness of advertising
we serve to you and others, and to deliver relevant advertising to you, or to allow you to
participate in
interactive features of our service, when you choose to do so.
-
Subject to and in accordance with applicable laws, Patenti has the right to use your Information for
the
purpose of conducting promotional/marketing related activities on the Website, including but not
limited
to, using your Personal Information for making posters/banners to promote the services of Patenti.
Information received from other sources. Website will combine such information with
Information given
by you and Information collected about you for our legitimate interests. Such Information along with the
combined information shall be used for the purposes as mentioned above.
- PROMOTIONAL UPDATES AND COMMUNICATIONS
- Website will share promotional updates and communications with your consent or, where applicable, in
legitimate interest. Where permitted in legitimate interest, Website will use your Information for
marketing analysis and to provide you with promotional update communications by email, telephone,
text messages, in-application messages and/or push messages about new products and/or services.
Website may also share your Information with third-party social media and other partner platforms in
order to provide you with promotional update communications.
- You can object to further marketing at any time through their profile settings or by selecting the
"unsubscribe" link at the end of all our marketing and promotional update communications.
- INFORMATION SHARING
- Patenti maintains your Information in electronic form on its devices and on the equipment of
Patenti’s
employees. The Information is made accessible to employees, agents or partners and third-parties
only
on a need-to-know basis.
- We may also share your Information with certain third parties as set forth below:
- Authorized third-party vendors. The Information shared on this Website may be shared with
third-
party vendors who support this website, such as by providing technical infrastructure
services,
business analytics, and data processing who process your Information on behalf of the
Website and
in accordance with the applicable laws. This includes in supporting the services offered
through the
Website for: data hosting services, providing fulfilment services, distributing and
communication
being sent, supporting, or updating marketing lists, facilitating feedback on services and
providing IT
support services from time to time.
- Any member of the group, which mean and include subsidiaries, ultimate holding company and
its
subsidiaries, who support the processing of Information under this Policy.
- Legal and safety. Disclosure of Information to respond to subpoenas, court orders, legal
process, law
enforcement requests, legal claims or government inquiries, detect fraud, and to protect and
defend
the rights, interests, safety, and security of the Website, its affiliates, owner, users, or
the public at
large. Apart from this, if bound under any additional duty to disclose or share your
Information in
order to comply with legal obligations or in compulsion of applicable law.
- Business transfers. Sharing of information in connection with a substantial corporate
transaction,
such as the sale of a Website, a merger, consolidation, asset sale, or in the unlikely event
of
bankruptcy that may have already been entered into or will enter into future agreements.
- With your consent. Sharing of information for any other purposes disclosed to you at the
time we
collect the information and pursuant to your consent for the furtherance of any service
being rendered
on the Website. For instance, if you request for services as a customer, then we will share
only such
personal information to facilitate and complete the services.
- Any access to third-party services, such as Facebook, Google, or Twitter etc, is done
through the
Website to share information about your experience on the Website with others; these
services are
outside the control of us. These third-party services may be able to collect information
about you,
including information about your activity on the Website, and they may notify your
connections on
the third-party services about your use of the Website, in accordance with their respective
privacy
policies.
- User Information may also be shared with carefully selected partners who may be specifically
of
interest to the user to fulfil their requirements. These companies may contact you by post,
email,
telephone, or fax for marketing or promotional purposes.
- In order to process your transactions, Patenti may direct you to a payment gateway service
provider
of its own choice, which may have access to the Information provided by you while making
such
payment.
- These third parties may have limited access to Information. If they do, this limited access is
provided so
that they may perform these tasks for Patenti and they are not authorized by Patenti to otherwise
use or disclose Information, except to the extent required by law. Patenti does not make any
representations
concerning the privacy practices or policies or terms of use of such websites, nor does it control
or
guarantee the accuracy, integrity, or quality of the information, data, text, software, music,
sound,
photographs, graphics, videos, messages or other materials available on such websites. The inclusion
or
exclusion does not imply any endorsement by Patenti of the website, the website's provider, or the
information on such website.
- CONTROL OVER YOUR PERSONAL INFORMATION
- You have the right to withdraw your consent at any point, provided such withdrawal of the consent is
intimated to Patenti in writing through an email at [●] requesting the same. If you at any time wish
to
rectify your Personal Information, you may write to Patenti.
- Once you withdraw your consent to share the Personal Information collected by Patenti, Patenti shall
have the option not to fulfil the purposes for which the said Personal Information was sought and
Patenti
may restrict you from using the services on the Website and/or the Website itself
- If you wish to delete your account, and thereby discontinue using the services provided by Patenti
on the
Website, you may do so at any time, in accordance with the provisions contained in the Terms of Use
- RECTIFICATION/CORRECTION OF PERSONAL INFORMATION
- You shall have the right to review your Personal Information and/or SPDI (as the case may be)
submitted
by you on the Website and to modify or delete any Personal Information and/or SPDI (as the case may
be), provided by you directly on the Website. You hereby understand that any such modification or
deletion may affect your ability to use the Website. Further, it may affect Patenti’s ability to
provide its
services to you.
- Patenti reserves the right to verify and authenticate your identity and your account Information
and/or
payment Information in order to ensure accurate delivery of services. Access to or correction,
updating
or deletion of your Personal Information and/or SPDI (as the case may be) may be denied or limited
by
us if it would violate another person’s rights and/or is not otherwise permitted by applicable law.
- If you need to update or correct your Personal Information that Patenti may have collected to offer
you
personalized services and offers, you may send updates and corrections to Patenti at [●] citing the
reason
for such rectification of Personal Information. Patenti will take all reasonable efforts to
incorporate the
changes within a reasonable period of time.
- INFORMATION RETENTION
- You agree that you will not submit any false information or any illegal or damaging content to the
Website. Patenti reserves the right to terminate access to or the ability to interact with the
Website in
response to any concerns Patenti may have about false, illegal, or damaging content, or for any
other
reason, in its sole discretion.
- The Website shall retain your Information for:
- As long as you have an account on the Website in order to meet contractual obligations to
you.
- For a period of 3 (Three) years after termination of services or closure of account by you
in order to
identify any issues and resolve any legal proceedings. The information can be retained for
other legal
or regulatory requirements.
- The Website shall return the available data in lump sum to you upon closure of account
within 3
(Three) months of such closure.
- We may also retain information beyond this time for research purposes and to help us develop and
improve our services with prior permission and intimation.
- The Website generally retains information until it is no longer necessary to serve the purposes for
which
it was collected. Following criteria laid down in Clause 11 hereinbelow shall be applied differently
depending on case-by-case determination on components like the nature of the data, why it is
collected
and processed and relevant legal or operational retention needs.
- Security Disclosure. The security of your Information is important to us, however you
understand that
no method of transmission over the Internet, or method of electronic storage, is 100% secure. While
we
strive to use commercially acceptable means to protect your Information, we cannot guarantee its
absolute security.
- COOKIES
- To enhance your experience with the Website, many of the web pages use ‘cookies’ and pixel tags and
clear gifts on certain pages of the Website. Cookies are text files Patenti places in your
computer's
browser to store your preferences. Cookies, by themselves, do not tell Patenti your e-mail address
or
other personally identifiable information unless you choose to provide this information to Patenti
by, for
example, registering on the Website. They are designed to hold a marginal amount of data specific to
a
particular user and website and can be accessed either by the web server or the user device.
However,
once you choose to furnish the Website with personally identifiable information, this information
may
be linked to the data stored in the cookie. Patenti uses cookies to understand site usage and to
improve
the content and offerings on the Website. For example, Patenti may use cookies to personalize your
experience on the Website (e.g., to recognize you by name when you return to the Website), save your
password in password-protected areas, and enable you to use shopping carts on the Website. Patenti
may
also use cookies to offer you products, programs, or services. Cookies may be placed on the Website
by
third-parties as well, the use of which Patenti does not control.
- Session cookies are automatically deleted from your hard drive once a session ends, and most cookies
are session cookies. In your browser permits, you may decline the cookies, however, if you decline
the
cookies, you may be unable to use certain features on the Website and you may be required to
re-enter
your password frequently. You may opt to leave the cookie turned on.
- We may also allow third parties to provide audience measurement and analytics services for us, to
serve
advertisements on our behalf across the Internet, and to track and report on the performance of
those
advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to
identify
your device when you visit our Website and use our services, as well as when you visit other online
sites
and services.
- Please see our Cookie Policy for more information regarding the use of cookies and other
technologies
described in this section, including regarding your choices relating to such technologies.
- PROTECTION OF INFORMATION
- Patenti has taken adequate measures to protect the security of Information and to ensure that your
choices
for its intended use are honoured. Patenti takes robust precautions to protect your data from loss,
misuse,
unauthorized access or disclosure, alteration, or destruction.
- Patenti considers the confidentiality and security of your information to be of utmost importance.
It
therefore uses industry standards, and physical, technical and administrative security measures to
keep
Information confidential and secure and Patenti will not share your Information with third parties,
except
as otherwise provided in this Policy. Please be advised that, however, while Patenti strives to
protect
Information and privacy, Patenti cannot guarantee or warranty its absolute security when Information
is
transmitted over the internet into the Website. Patenti will annually evaluate this necessity
considering
your privacy and our relation while keeping the applicable legislation in mind. Non-Personal
Information
will be retained indefinitely
- Access to your online account on the Website is via. your email/username which is password protected
and this helps to secure your account information. You are solely responsible for maintaining the
security
and confidentiality of your account, including passwords and the login credentials. To ensure safety
of
your Personal Information, you are advised against sharing your username and password with anyone.
If
you suspect any unauthorized use of your account, you must immediately notify Patenti by sending an
email to [●]. You shall be liable to indemnify Patenti for any loss suffered by Patenti due to such
unauthorized use of your account.
- For any loss or theft of Information, due to unauthorized access to your device through which you
use
the Website or other reasons solely attributable to you, Patenti shall not be held liable or
responsible
under any circumstance whatsoever. Further, Patenti shall not be responsible for any breach of
security
or for any actions of any third parties or events that are beyond Patenti’s reasonable control
including but
not limited to acts of government, computer hacking, unauthorised access to computer data and
storage
device, computer crashes, breach of security and encryption, poor quality of Internet service or
telephone
service of the user, etc.
- MINOR
Patenti does not intend to attract anyone under the relevant age of consent to enter into binding legal
contracts
under the laws of their respective jurisdictions. Patenti does not intentionally or knowingly collect
Personal Information through the Website from anyone under that age. Patenti encourages parents and
guardians to
be involved in the online activities of minor to ensure that no Personal Information is collected from a
minor
without their prior consent. If you are using the Website on behalf of someone else, including but not
limited
to, on behalf of your minor child/children/employer, you represent and warrant that you are authorised
by
such person to accept this Policy on their behalf and to consent on behalf of such person to Patenti’s
use of
such person’s Personal Information as described in this Policy.
- LIMITATION OF LIABILITY
- Patenti is not responsible for any breach of security or for any actions or inactions of any third
parties
that receive your Personal Information.
- Notwithstanding anything contained in this Policy or elsewhere, Patenti shall not be held
responsible for
any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is
attributable
to a Force Majeure Event.
- As stated hereinabove, the term “Force Majeure Event” shall mean any event that is beyond the
reasonable control of Patenti and shall include, without limitation, sabotage, fire, flood,
explosion, acts
of god, civil commotion, strikes, lockouts or industrial action of any kind, riots, insurrection,
war, acts
of government, computer hacking, civil disturbances, unauthorised access to computer data and
storage
device, computer crashes, breach of security and encryption, pandemic or national/state lockdown due
to any reason and any other similar events not within the control of Patenti and which Patenti is
not able
to overcome.
- SECURITY
The Information we collect is securely stored within our databases, and we use standard, industry-wide,
commercially reasonable security practices such as encryption, firewalls, and SSL (Secure Socket Layers)
for protecting your information. However, as effective as encryption technology is, no security system
is
impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information
you
supply won't be intercepted while being transmitted to us over the internet or wireless communication,
and
any Information you transmit to us you do at your own risk.
- OPT-OUT
You have the option to 'opt-out' of all Patenti’s newsletters and other general email marketing
communications by way of links provided at the bottom of each mailer. Patenti respects your privacy and
in
the event that you choose to not receive such mailers, it shall take all adequate steps to remove you
from
such lists. However, you will not be able to opt-out of receiving administrative messages, customer
service
responses or other transactional communications.
- LINKS TO THIRD PARTY WEBSITES
The Website may contain links and interactive functionality interacting with the websites of third
parties.
Patenti is not responsible for and has no liability for the functionality, actions, inactions, privacy
settings,
privacy policies, terms, or content of any such website. Before enabling any sharing functions to
communicate with any such website or otherwise visiting any such website, Patenti strongly recommends
that you review and understand the terms and conditions, privacy policies, settings, and
information-sharing
functions of each such third-party website.
- CHANGES TO THIS POLICY
Patenti reserves the right to update, change or modify this Policy at any time. The Policy shall come to
effect
from the date of such update, change or modification.
- APPLICABILITY OF THE TERMS OF SERVICE
This Policy shall be supplementary to the Terms of Use. Words and expressions used in this Policy but
not
defined herein shall have the meanings ascribed to them in the Terms of Use. To the extent any provision
of
this Policy does not conflict with the Terms of Use, the Terms of Use shall apply to this Policy. In the
event
of any conflict between this Policy and the Terms of Use, the interpretation placed by Patenti shall be
final
and binding on you.
- GRIEVANCE REDRESSAL MECHANISM
In accordance with the Information Technology Act, 2000 and Rules made thereunder, the name and contact
details of the Grievance Officer are provided below:
Name: [●]
Address: [●]
Ph. No.: [●]
E-mail: [●]
If you wish to make a complaint regarding any violation of the provisions of this Policy, you may send a
written complaint to the Grievance Officer, who shall redress the complaint in accordance with the
provisions of the Information Technology Act, 2000 and Rules made thereunder.
- HOW TO CONTACT US
If you have questions or concerns about this Policy, please contact Patenti at [●].